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Reduced Cost Maintenance and Monitoring
Small and Large networks alike require regular and timely maintenance to minimize costly downtime.
ACM provides your business with top-notch service by monitoring your network for problems 24/7. Constant monitoring of your network generates alerts and warnings which leads to proactive actions.
Service Plan Included Services Chart
| Network Security |
Basic | Advanced | Premiere | |
| 24/7 Monitoring | Included | Included | Included | Included |
| Network Maintenance | Quarterly | Quarterly | Monthly | Monthly |
| Workstation Maintenance | None | Quarterly | Monthly | Monthly |
| Guaranteed Emergency Response | 8 Hours | 8 Hours | 4 Hours | 4 Hours |
Premiere Service Plan Exclusive Services
Consultation and planning
Liaison
Software and Hardware Installation
Server and Workstation Break/Fix repair
Existing local area network cable repair
Server Disaster Recovery
Limited data recovery from failed system
AVAILABLE PLANS
Network Security Service Plan
Network Security Service Plan covers servers and network devices.
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Basic Service Plan
Basic Service Plan covers workstations in addition to the same features provided in
the Network Security Service Plan.
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Advanced Service Plan
Advanced Service Plan enhances the Basic Service Plan with faster guaranteed response time
and more frequent network monitoring reports.
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Premiere Service Plan
Premiere Service Plan provides all the features of the Advanced Plan plus full labor coverage for any installation and break/fix repairs.
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